Course Duration in Hours
4
4
ITIL V3 Foundation Training & Certification | 28th Feb 1st March2015 | 100% Passing Guarantee| Get 16 PDUs
This course prepares the participant for the official ITIL 2011 Foundation Exam. This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Professionals who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification exam
Identify the principles and concepts of IT Service Management based on ITIL.
Identify the best practices of implementing ITIL in an organization.
Define the terminology used in ITIL
Identify the concepts and definitions used in the Service Life cycle.
Define the roles, processes, and components within key areas of IT Service Management based on ITIL
Training Deliverables:
Instructor Led two days of Training
ITIL Foundation Handbook
Pre assessment exam
ITIL V3 Foundation Paper Based Examination
16 PDUs certificate on Training Completion
ITIL V3 Foundation hard copy of certificate with Global Acceptance
Any IT Professional with any kind of IT Experience
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