Aviation Online Intermediate Level by Inspire Academy

This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc
Courses Content

Airport Ground Handling:
Introduction to Airports
Types, Operations, Services & Features
Airline Terminologies & Definitions
Organizations
Various Personnel/ Agencies Working at the airport
Ground Staff Responsibilities & their functions
Check-In Procedures, Arrivals & Departures.
Disrupted & Delayed Flights
Pre & Post Flight Procedures
Handling Incoming Flights
Mishandled Baggage
Handling Special Passengers
Handling Dangerous Goods & Special Cargo
Ground Handling of Flight & Associated Dangers
Aviation Security
Ticketing (Computerized Reservation Systems)
Airport Ground Handling
English Speaking & Voice and accent Training
Personality Development
Grooming
Interview Skills & Group Discussion
Airport Ground Handling
Travel & Tourism
English Speaking & Voice and accent Training
Personality Development
Grooming
Interview Skills & Group Discussion