Salesforce CRM course for beginners by V Team IT Solutions

Introduction to Cloud Computing

What is cloud computing
Architectural layers of cloud computing
Cloud computing solutions
Advantages of cloud computing
Introduction to Salesforce

On Demand concept
Multitenant Architecture
What is Salesforce
Why Salesforce
Advantages of Salesforce
Salesforce Editions

Types of editions in salesforce
Paths in salesforce
Salesforce MVC Architecture
Configuration - Out of the box functionalitie
Customization - Force.com Platform
Configuration

Data Model:

Object
Fields
Relationships
User Interface:

App
Tabs
Page Layouts
Record Types
Search layout
Links
Business Logic:

Formula fields
Validation Rules
Workflow Rules
Approval Process
Security Settings:

Users
Profiles
Organisation Wide Defaults
Manual Sharing
Apex sharing Reasons
Role Hierarchy
Analytics:

Reports
Dashboards
Analytic Snapshots
Data Loader:

Import Wizard
Importing through Data Loader
Command Line Interface
Upserting Record
Customization

Visualforce:

Visualforce tags
Tag Bindings
Visualforce Components
Using Javascipt, JQuery and CSS in Visualforce pages
Apex Classes:

Standard Controllers
Custom Controllers
Controller Extensions
SOQL and SOSL
Apex Sharing
Salesforce APIs available for use
Apex Triggers:

Triggers Basics
Trigger Types
Trigger Context Variables
Trigger Limitations
Bulkifying Triggers
Deployments in Salesforce:

Using Changesets
Force.com IDE
Force.com Migration Tool
Webservices:

REST webservice
SOAP webservice
Other Advanced Topics:

Email APIs
Using Batch Apex
Writing Test Classes
Real Time Use case Scenarios
Case Study Discussion
Project Case Studys