Soft Skill course for beginners by MINARET TECHNOLOGIES

PERSONALITY DEVELOPMENT
What is success, importance of commitment, power of persistence, Understanding self,how to win friends and grow your network,Importance of reading books, and how to pursue happiness.

ART OF COMMUNICATION
Verbal communication, Listening, Business Etiquette and Personal Grooming, Accent Neutralization, Interviewing skills and Group discussion.

STRESS MANAGEMENT
Stress and Self,Managing Stress, Stress and Attitude.

TIME MANAGEMENT
Goal setting, Job Analysis and To-Do Lists, Delegation, Time robbers, and Effective Time Management.

BUSINESS ETIQUETTE
Body language,Dining,Etiquette,Business Card Etiquette,Social Etiquette,Telephone Etiquette,Meeting Etiquette and Email Etiquette

CONFLICT RESOLUTION
Understanding Conflict,Assertiveness,Negotiation Skills,Negotiation Tactics,Managing Emotions and Persuasion.

SELLING EFFECTIVELY
Positive attitude,Interacting with customers,building lasting relation ships,planning and preparing,Introduction or opening,presenting,Objection handling,closing,after sales followup.