Course Duration in Hours
90
90
.Net Re-freshner
Creating and managing Business Units, Users and Teams
Basic Form Customizations
Processes (Workflows & Dialogs)
Introduction to CRM Processes
Privileges, Access Levels and Security Roles
Basic UI Customization Capabilities
Ribbon Customizations
Sales Process
Creating and managing Security Roles
Form Customization ? Working with Tabs, Sections, Fields and IFrames
Working with Site Maps
Marketing Process
Auto Numbering and System Settings
Introduction to Application Event Programming
Introduction to Solutions
Service Process
Installing MUI Language Packs
Using Form and Field Events
Managed & Unmanaged Solutions
Social Process
Business Management
Customization Concepts ? Entity Types and Attributes
Importing & Exporting Solutions
Sites, Sales Territories, Facilities and Resource Groups
Creating Custom Entities and Attributes
Advanced Client Side Scripting
Working with Multi Currency
Types of Relationships
Working with ODATA
System Queues and Custom Queues
Relationship Behaviors
Working with REST
Services and Business Closures
Creating Entity Relationships
Working with SOAP
Fiscal Year Settings and Quotas
Entity Mapping
CRM Web Services
Subjects
Public, Personal and System Views
Plugins
Connections
View Customizations ? Common Tasks
Custom Workflows
Duplication Detection Settings, Rules and Jobs
Advanced Views Customizations
CRM 2011
Bulk Record Deletion
Form Scripting
CRM 2013
Data Maps and Imports
Client side scripting using Java Script
Installation
Product Catalog
Working with I Frames
Reports
Understanding the Product Catalog
Working with Web Resources
Unit Groups
Report Wizard, Scheduling and Exporting Reports
Adding Products
Working with Dash Boards
Creating Price Lists
Creating Discount Lists
Using Deployment Manager
Redeploying Dynamics CRM
B.Tech, MSc, MCA, MTech, BE with 60%